Insight Action · Buying Signal Index · Run August 2026

The software market, scored by its own customers.

Live pain scores for B2B software — built from customer source records, refreshed every run. No vendor pitches, no affiliates, just receipts.

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14Vendors tracked
2570Customer source records
10Scored dimensions
MonthlyData refresh
This Run's Headlines

Key Findings

Run August 2026·Generated from this run's data
Highest Pressure
88/100

8×8 posts the run's highest Need to Act — the strongest urgency signal in this run's data.

Strongest Demand
85/100

Healthcare leads Category Need — the market wants more than incumbents deliver.

The Signal

Who's Under the Most Pressure

Vendors ranked by evidence-weighted pain. Switch the lens to read the market your way.

Run August 2026·13 scored vendors·Methodology

Buyer lens — ranked by urgency: whose customers are hurting most right now.

The Index

Buying Signal Index

Every vendor, scored from customer source records — not vendor pitches.

Run August 2026·14 vendors tracked·Methodology
#Vendor▲Need to Act▲Category Need▲Vulnerability▲
01
8×8
Comms126 records
88↑Acute
82↑Acute
91↑Acute
→
02
ActiveCampaign
Martech305 records
88↑Acute
68→Elevated
86↑Acute
→
03
Apollo
Sales Intelligence160 records
88↑Acute
82→Acute
86↑Acute
→
04
Adobe Creative Cloud
Design Creative68 records
82↑Acute
75→Acute
85↑Acute
→
05
1Password
Cyber367 records
78↑Elevated
82↑Acute
68↑Elevated
→
06
Adobe Commerce
Ecommerce137 records
76↑Acute
68→Elevated
82↑Acute
→
07
Bitwarden
Cyber362 records
76↑Acute
82→Acute
73↑Acute
→
08
Acuity Scheduling
Scheduling143 records
75↑Acute
0→Insufficient
0→Insufficient
→
09
Cognism
Sales Intelligence163 records
72↑Acute
68→Elevated
76↑Acute
→
10
Adobe Sign
Esign35 records
65→Elevated
75→Acute
58↑Elevated
→
11
11x
Sales Intelligence197 records
62↑Elevated
74→Acute
53↑Latent
→
12
Amplemarket
Sales Intelligence250 records
28→Quiet
78↑Acute
22→Quiet
→
13
Abridge
Healthcare234 records
20→Quiet
85→Acute
15→Quiet
→
14
Clari Early Signal
Sales Intelligence23 records
0→Insufficient
0→Insufficient
0→Insufficient
→
Showing 1–14 of 14 vendors
The Map

Where the Pain Lives

Average pain per category across ten scored dimensions. Darker means customers are hurting more.

Run August 2026·Early-track vendors excluded
CategoryRenewalsPricingTime-to-valueSupportReliabilityBeliefAIIntegrationGapsSwitching
Sales Intelligence4 vendors
60
60
39
55
55
46
49
40
57
–
Cyber2 vendors
76
85
58
74
72
75
59
55
58
–
Comms1 vendor
96
84
68
94
58
77
89
45
52
–
Healthcare1 vendor
–
–
–
–
–
12
25
–
–
–
Martech1 vendor
92
88
48
96
74
78
86
62
72
–
Scheduling1 vendor
–
–
–
–
82
–
–
–
–
–
Ecommerce1 vendor
48
86
78
24
71
42
–
62
46
–
Design Creative1 vendor
88
85
65
76
82
72
75
58
62
–
Esign1 vendor
–
78
48
–
–
28
–
34
68
–
Quiet 0–39 Latent 40–59 Elevated 60–79 Acute 80+ – Not enough evidence
The Watchlist

New & Rising

Early-track vendors — signal is forming but the evidence floor isn't met yet.

Run August 2026·Excluded from category averages
Go Deeper

Explore the Intelligence

Every page built from the same evidence base
V
Vendor Profiles

Full pain profile per vendor, scores, findings, and what’s getting worse.

 R
Renewal Questions

What to ask before you sign again, and where the evidence gives you leverage.

 A
Alternatives

Why customers leave a vendor, and the products they name when they move.

 VS
Head-to-Head

Evidence-based comparisons between the vendors customers actually weigh.

 ★
Best of Category

Low-pain shortlists on heavy evidence. No affiliates, no sponsors.

 H
Category Pain Hubs

Pricing traps, renewal risk, and support failures, category by category.

Reader Requests

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✓
How we score

Every number is built from publicly available customer source records, with quotes capped, attribution verified, and thin data flagged as insufficient. Read the full methodology →